We are very excited to announce the launch our new Resident Portal – a simple, easy-to-access, secure online destination for all your resident needs from rent payment options to maintenance and amenity requests.
In the next couple of days, residents across Canada will be receiving their unique invitation to join!
Once they click on the ling to sign up for the Resident Portal, they will have 24/7 online access to:
- Enjoy self-service account management
- Check their account balance
- Securely make a one time or scheduled payment
- Submit maintenance requests
- Book an amenity
- Receive notices and community announcements by email or SMS text (if they choose to opt-in for this service) and much, much more!
What other benefits will resident enjoy?
- Contact-free services: Vital especially with social distancing and quarantines.
- More efficient & faster processes: This upgrade will help us migrate to more efficient service options, by modernizing manual processes and going digital to serve you faster.
- Better for the environment: Using less paper helps reduce our environmental footprint.
- Greater convenience: Enjoy service and payment options that allow you the ability to process your payments, submit maintenance requests and book an amenity 24/7 from their comfort of your home or anywhere you choose.
We hope residents will join us as we continue to enhance their resident experience.
We look forward to welcoming all our residents to our online community. Look for our invitation coming soon!