This website will continue to provide relevant up-to-date information about COVID-19, our rent deferral program, as well important resources and helpful tips and advice for staying healthy. Under listed resources we have included links to our national and provincial vaccine roll out campaign. Use these links to help book vaccination appointments or for answers to frequently asked questions.
A reminder to all residents that you can contact one of our live agents 24/7 at 1-833-330-7030 with requests or questions.
We unveiled our new resident portal, which will feature a number of convenient digital services including the ability to pay your rent online, make maintenance requests, and book amenity activities.
In an ongoing effort to check-in with our residents, our team continues to make regular calls to ensure basic needs are being met during this challenging time.
In the spirit of community, we encourage you to check-in on your neighbours. A simple hello can go a long way to cheering someone up. Heading to the grocery store? Perhaps you can help your neighbour with an errand. Please share your ‘community stories’ here. Together, we can help inspire each other. Once again, thank you for your support and understanding.
We're in this together
In the event that GWL Realty Advisors Residential is advised that a building resident, visitor or on-site employee has either been infected, or is under investigation for possible infection with COVID-19, we will post appropriate notices and communicate safety and risk mitigation practices.
Should an advisory be posted, it is being provided as a precautionary measure intended to protect the comfort and safety of our residents, visitors and employees, and to allows individuals to make informed decisions about the risk of potential COVID-19 transmission.
All common areas (e.g. elevator call buttons, handrails, door handles, and other touch surfaces) are regularly disinfected and Property Management continues with its increased and detailed cleaning regimen. Our on-site employees continue to use appropriate Personal Protective Equipment (PPE), such as gloves, according to existing policies and procedures.
We encourage you to continue to take appropriate measures to protect yourself including frequent handwashing, avoiding touching of the face, and to self exclude from meetings with others where you feel unwell.
Delivery assistance for seniors for essentials like groceries and household items:
Social Services Support for COVID-19:
Taking care of your mental health (COVID-19):
Information and updates on COVID-19 are changing rapidly. To stay informed, please consult one of the following government websites for up-to-date information: